Courier Sydney: next-day parcel delivery across the metro

What a courier booking looks like

Enter the pickup and delivery addresses, the size of each parcel and when it will be ready on the booking page. The price shows before you pay, worked out from the delivery postcode and the parcel size, and you pay by card or on a business account. Each parcel gets a label with a reference such as NX-7K3P9Q; print it if you can, or write the reference on the parcel and the driver types it in at pickup.

Your confirmation email carries a tracking link. The driver scans the parcel when it is collected, the tracking page shows each step from there, and at the door the driver takes a photo of where the parcel was left or the signature and name of the person who received it.

Next day today, same day on the way

Next Day is the service on the website. Book by 6:30 pm, the parcel is collected between 3 and 5 pm on your pickup day and delivered between 6 and 9 pm the next business day, Monday to Friday. A booking made after the cut-off rolls to the next available day, and times are estimates: traffic and weather can move them, and the tracking page keeps you informed. Read more about next-day delivery.

Same Day and Express are coming to the website. Business customers with a nexbiz account can already book Same Day on account; see the same-day courier page for where it stands.

Where we collect and deliver

The Sydney metro area, from the CBD and the inner suburbs out to the Hills, the Northern Beaches, Parramatta and the west, the Sutherland Shire, the south-west, Penrith, Macarthur and the Hawkesbury. The metro is divided into three zones by postcode, and the delivery postcode sets the price: there is no distance charge, no minimum and tolls are included. A booked pick-up anywhere in the metro service area is free on the next-day service.

Every postcode we serve is listed on the prices page, and each of our areas has its own page with the suburbs it covers. An address outside the zones is quoted on request.

Live tracking and proof of delivery

The tracking page shows where the parcel is in its journey, the pickup and delivery suburbs, the driver's first name and a notice when the driver is on the way to you. We do not publish the driver's live position, for the driver's privacy. When the parcel lands you see the proof: a photo, or a signature and the name of who signed.

If nobody is home and the sender gave authority to leave, the driver leaves the parcel in a safe place and photographs it. If a signature was required, the driver leaves a card, brings the parcel back and we attempt redelivery once at no charge.

For businesses that send every day

Pharmacies, legal firms, retailers, printers and workshops book on a nexbiz account: free to join with an ABN, no minimum spend and no contract, with one tax invoice a month. Your own order numbers can go on the labels, and regular pickups can be set to a fixed time each day. Shippers sending 2,000 or more parcels a year ask for a nexpro quote.

Areas we serve

• Sydney CBD
• Parramatta
• North Sydney
• Chatswood and the North Shore
• Surry Hills and Redfern
• Bondi and the Eastern Suburbs
• Liverpool
• Blacktown
• Bankstown
• Hurstville
• Penrith and St Marys
• Miranda, Cronulla and the Sutherland Shire
• All areas

Questions

Which parts of Sydney does Nexroo cover?

The whole Sydney metro area, in three zones by postcode: the CBD and the inner suburbs, the north and the Northern Beaches, the Hills, Parramatta and the west, the inner west, St George and the Sutherland Shire, the south-west, Penrith, Macarthur and the Hawkesbury. Every postcode we serve is listed on the prices page.

How quickly can a courier collect my parcel in Sydney?

On the next-day service, a parcel booked by 6:30 pm is collected between 3 and 5 pm on the pickup day you choose, which can be the same day if you book before the cut-off, and delivered between 6 and 9 pm the next business day. Same Day is available to business accounts and is coming to the website.

Do I need an account to book a courier?

No. Anyone can book on the booking page and pay by card; you get a reference and a tracking link by email. A business that sends regularly can open a free nexbiz account with an ABN and book on account instead, with one tax invoice a month.

What can I send with a Sydney courier?

Documents and parcels up to 25 kg, from a satchel to a large carton, packed to survive normal handling in a van. We do not carry dangerous goods, cash and valuables, live animals or illegal items; the full list is on the prohibited items page. Alcohol is fine, handed only to an adult with photo ID.